Wheels are an essential part of your luggage if you are used to travelling heavy. They help to reduce your burden and make it convenient for you to roll your luggage from one point to the other.
Therefore you must make sure that the wheels of your rolling luggage are correctly functional.
If you happen to damage one of your wheels, you may need to make a new purchase. In case your suitcase has replaceable wheels, and you think you can manage to change the wheels yourself, you will save the expenses that will otherwise be incurred if you take your luggage to a luggage repair shop.
But, be warned that not all suitcases are made to have luggage wheels replaced. Call your manufacturer if you are faced with such a problem. And if you have luggage with detachable wheels, you can easily remove them and replace them with new ones. However, there may be suitcases with wheels that are difficult to change at home, in which circumstances you must take it to a luggage repair shop.
You must take the old set of wheels when you go to buy a new one so that you know that you are making the right size purchase. Once you have the original wheels, you must see how you are going to attach them to your luggage. They may either be attached by screws for which you may require a screwdriver or by rivets which have to be pulled out. Place your new wheels into your luggage and screw them into place but make sure that they are not too tight or else they might crack when used. If the wheels use rivets, again ascertain that you have put them into place gently enough.
After the wheels have been put into place, test to see that they are moving steadily and are not crooked or else it could hamper the movement of the luggage.
If the wheels are wobbly, they will either come off or break again. And as luggage is often manhandled while travelling, it is essential to make sure that the wheels of your rolling luggage are correctly attached.
It is always advisable to buy rolling luggage with rubber wheels because they are more durable and run very smoothly. Avoid purchasing suitcases with plastic wheels because they are weak and prone to quick damage if loaded with excess weight. Luggage with spinner wheels are the best bet and can last longer without requiring a rapid change.
The wheels of your luggage getting broken off in the course of air travel is something you should be prepared for, particularly as your luggage gets older.
There are several ways to help yourself in those awkward moments. Let us examine some of these essential tips.
1. Regular maintenance of your luggage
During a series of air trips, your luggage goes through some degree of rough handling. When your luggage is fitted with wheels, it is the wheels that take the maximum brunt. After every trip, when you are back home if you can set apart a few minutes to check the stability of the wheels attached to your luggage and spot any signs of weakness that would be a huge help to prevent an eventual break down while on your next trip. If you notice even a minor problem with one or more of the wheels, you can locate a repair shop in your neighbourhood and get the problem wheel replaced immediately. It can save you several tense moments during your journey.
2. When that happens midway
Apart from the wheels, the handles are also susceptible to break down during a journey. An ideal way to combat the situation is carrying a spare set of wheels and handle along with your baggage. It is essential because even when you find a repair outlet close to an airport or the city you are visiting, a matching set of wheels or handle would be difficult to find. With spares, being available with you, the job can be accomplished soon, and you can be on your way faster. Understand that in most cities finding someone to repair your luggage would not be difficult, but finding the right spares can undoubtedly be.
3. Beyond individual capabilities
Another major impediment with broken wheels or other luggage components like the zippers is that most often it is virtually impossible for the traveller to fix these things even when spares are available. If you do have an unfortunate problem with your luggage during one of your trips, the best solution would be to identify a repair place close to you through the yellow pages or your hotel staff. It is necessarily an expert’s job, and they can fix anything from broken wheels to zippers to handles. DIYs, even if attempted, cannot usually provide a long-lasting remedy and therefore is best avoided.
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Q(1). If I need non-warranty repair, can the manufacturer of my bag do that for me? What should I do if my luggage needs repairing while I am travelling internationally?
If you need service on a non-warranty repair, contact Customer Service Department of the manufacturers.
They will be willing to repair your bag at a nominal cost. If you’re travelling abroad, you may still enjoy the repair service from your luggage manufactory, since many famous luggage manufacturers offer worldwide service.
Q(2). Can you give me some advice on changing the badly-working wheels?
You’ll get it in no time. It is difficult to replace the wheels by yourself, so a luggage repair service is usually called to change the wheels on the luggage.
Then you may need a phone book or connection with the Internet as the service information can be obtained in the yellow pages or on the Internet. Plus, some repair specialists are good at fixing luggage made out of leather and some focus on installing zippers, locks, and wheels.
Q(3). If I find the luggage-style doesn't suit me after the purchase. Can I return it and get the refund?
Generally, if the product is unused, you may return it within 30 days of purchase, and your total paid will be refunded by the manufacturer.
In such a case, it is not because of the quality problem that you want to return the product, but because of your reason. Therefore, you need to be responsible for all the shipping and handling charges.
Q(4). The ABS shell of my hard side luggage cracked, can the luggage be repaired?
Of course, You get an ABS compound, and put it on both sides of the crack and usually after 12 hours, the shell will be OK.
Q(5). Can I replace recessed luggage handles all by myself?
Of course, unscrew the used handle, put the new handle into the original position by screws and then spread some lubrication over the tubing.
Q(6). A dent appears on my hard side luggage, how to repair it?
Your luggage may be constructed of ABS, and a hairdryer with 1600w or higher wattage can be used to turn the surface to be normal.
Usually, 15 minutes are required to deal with this case.
Q(7). It is written in my luggage warranty that all consequential or incidental damages are not covered. What does "consequential or incidental damages" mean?
The term “consequential damages” refers to the cost of repairing or replacing other property which is damaged when this product does not work properly.
While “incidental damages” refers to the loss of the original purchaser’s time, loss of the use of the product or other costs relating to the care and custody of the product.
Q(8). Can I put sunscreen in my luggage?
Not in a carry-on, but usually yes. Yet it may leak all over your stuff if exposing to hot weather, but that seldom happens.
Q(9). Travelling, luggage can be damaged somewhere on the way. How to possibly reduce the risk to a minimum extent?
Here are some suggestions:
1) Keep all the locks of your luggage closed as damage can occur on open locks.
2) Pay for protective covers offered by airports to prevent your luggage from scratch and damage in any form.
3) Equip your suitcase with a belt in case your items are overweight.
4) Use top handle, corner handle or side handle instead of the pull-man handle of your luggage if it is constructed with these handles.
Q(10). Unfortunately, the shoulder straps of my luggage are broken. How can I replace them?
Should straps are among the spare parts that many luggage manufactures may offers. Find out which company produces the luggage and ask if shoulder straps are included in their replacement parts.